phone Order Line - 0845 602 63 87 Mon-Fri 9.00-18.00, Sat 10.00-14.00

Warranty


We offer a 90 day warranty from the date you receive your device. We fully test each device both when we receive stock and prior to shipping. We urge you to fully test your device upon receipt, if in the unlikely event a defect is found, you must report this and send the device back to us within the 90 day warranty period. If a fault is found, we may choose to either repair or replace the device. Any faults found outside the 90 day period will not be covered under warranty. Any accidental damage caused to your device (including liquid damage) will not be covered under warranty and will be subject to additional repair costs or return delivery charges. For any device received that has been sent back under warranty and no fault is found by our technicians, a standard diagnostic fee (£14.99 inc VAT ) will apply to return the device via Royal Mail Special Delivery. We will also charge a standard diagnostic fee (£14.99 Inc. VAT) if a quote for repair work has been given and subsequently declined or if we find a device is Beyond Economical Repair. The diagnostic fee includes return delivery of your device to any UK address via Royal Mail Special Delivery